BTC Bahamas | Bahamas | FAQ

Understanding your bill shouldn’t be complicated. That’s why we’ve upgraded your bill format to make it clearer and easier for you to understand. Check out our step-by-step video guide, or the sample bill below.
Managing your account and paying your bill has never been easier. Here are 5 convenient ways to pay : 1. Fastpay Pay any account by simply entering your 8 or 12 digit account number. Pay with Fastpay here 2. MyFlow The MyFlow app is the fastest, easiest way to view and manage your account. • Pay your bill • See itemised billing info • Top up your prepaid account • Add data bolt-ons • Check your recent usage • View your data allowances Learn more here. Or download for free today. 3. In-Person - Pay in-person at a store or through bank or a payment partner. Find a store here: Prince Charles Location • Mall of Marathon • Southwest Plaza • Harbour Bay Location • Cable Beach 4. Online Bank Transfers See our bank and payment partners below: • FID Bank • RBC Bank • ScotiaBank Online • Commonwealth Bank Online • Cash N Go Bill Express Online • FirstCaribbean International Bank 5. Payment Over The Phone- (Elderly Customers Only) Make a payment over the phone! Call 225-5282 (CALL-BTC) to pay your bills with a credit card. All you need is a valid of identification (eg. passport number, driver's licence number) and a credit card in your documented name. This is only for elderly customers. The call center is available for bill payment 7am to 11pm, seven days a week.
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