BTC Bahamas | Bahamas | FAQ | Page 2 | tv

No. Only the assigned BTC "Smart RG modem powered by Clear access" can be used with the TV service.

If your ADSL service is down, your TV service will be out of service as well. We will work diligently to restore both services once you report a fault with your services.

The set to boxes (STBs) provided by BTC to obtain FLOW TV are capable of SD (standard definition) and HD (high definition). Once you have a HDMI cable you will be able to experience High Definition.

Customer must be an active DSL customer or apply for DSL services.

Customer must be pre-qualified before they are told they will be able to obtain the services.

Pricing and Packaging cannot be disclosed to the customer until the commercial launch of the respective island the customer resides.

Yes. The TV remote control is a multi-device, universal remote control, which allows you to control the STB box, the TV, and one other piece of equipment in your home.

The additional piece of equipment could be a DVD player, home theater receiver, or VCR. Instructions for programming your remote control for these approved devices are included in the box.

BTC will satisfy any service request if a supporting letter of approval is provided by the account holder.


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