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Welcome to BTC's Landline Support Center

BTC has the most reliable HomePhone service in The Bahamas! Sign-up for your today, or learn about our affordable HomePhone Plus calling packages.

Getting Started

Frequently Asked Questions

  1. How does a customer activate a HomePhone Plus Package?
  2. How much is a BTC Landline Rental?
  3. What are the eligibility criteria to become a HomePhone Plus subscriber?
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Troubleshooting

  1. I need to check the status of my landline fault. How do I do this?
  2. There's no dial tone on my line, what should I do?
  3. How do I use call waiting on my landline?

Managing my BTC account

Additional Information

  1. What is Fair Usage Policy and how does it affect me?
  2. How do I use Call Waiting on my Landline?
  3. How do I use Call Forwarding?
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How much does this cost

  1. What are the regular Long Distance rates without the HomePhone Plus packages?
  2. What are the Long Distance Calling Rates

BusinessPhone Plus

  1. How does a customer activate a BusinessPhone Plus Package?
  2. How much does it cost to activate the Business Phone Plus packages?
  3. Will I be forced to switch from the basic line rental service, to the Business Phone Plus packages?
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Calling Party Pays

  1. What is Calling Party Pays?
  2. When does Calling Party Pays start?
  3. Can I downgrade/upgrade my package free of charge?
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Need Help?

Sometimes we can all use a helping hand.