Fast Pay Frequently Asked Questions

• What is Fast Pay?
• Where do I go to find this payment portal?
• What do I need to do to make a payment on this portal?
• Do I have to sign up for anything to use this portal?
• How do I confirm the payment is going to the right account?
• How will I know the payment was successful?
• Where can I get my account number?
• Will my credit card information be stored on this site so that I can make even quicker payments the next time?
• Is there a minimum or maximum amount I can pay using this site?

• Q: What is Fast Pay?
  A:

  A free portal for BTC customers to make payments on postpaid, fixed, internet, and TV accounts.

• Q: Where do I go to find this payment portal?
  A:

  Simply log on to www.btcbahamas.com and click on the link FAST PAY in the top left corner, then follow the steps to make a payment.

• Q: What do I need to do to make a payment on this portal?
  A:

  You will need the account number or service number you want to make a payment towards.  You should also know the name of the account holder.

• Q: Do I have to sign up for anything to use this portal?
  A:

  No sign up is required.  Simply enter the account number you want to pay and have a valid credit or debit card to complete the transaction.

• Q: How do I confirm the payment is going to the right account?
  A:

  The first name of the account holder will populate as soon as you enter the account number, so you can confirm that you are making the payment toward the correct account. Note that if you are using a service number you will not see a name or outstanding balance, and you will only be able to make a payment.

• Q: How will I know the payment was successful?
  A:

  A receipt will be displayed at the end of the transaction that you can print.  You will also receive a copy of the receipt via email once you provide a valid email address during the payment process.

• Q: Where can I get my account number?
  A:

  Simply check the top left-hand section of any previous bill you received and the account number will be listed.  However, if you cannot find a bill, reach out to us at 225-5282 for assistance.

• Q: Will my credit card information be stored on this site so that I can make even quicker payments the next time?
  A:

  No credit card information is stored.  Every time you visit the site, you will be required to enter your credit or debit card details.  However, most devices (computers, mobile phones) have options that allow you to save credit card information for future use.

• Q: Is there a minimum or maximum amount I can pay using this site?
  A:

  The minimum payment amount is $1 and the maximum amount is $5000.00