Roaming Prepaid USA Data Plans Frequently Asked Questions

• Who can activate the US Data plans?
• How can a prepaid customer activate a US data plan?
• Do I have to activate the plan before I leave the Bahamas?
• Where can I use the US Data plans?
• Is Voice and SMS included in these plan?
• Will my data roll over?
• What is the Launch Date?
• What will happen after all the data within my bundle is completed?
• Does the price include VAT?
• Will I be able to check my Data balance?

• Q: Who can activate the US Data plans?
  A:

  The US Data plans are for Prepaid customers ONLY.

• Q: How can a prepaid customer activate a US data plan?
  A:

  Customers can activate the US data plans by dialing *203# and following the USSD prompts.

• Q: Do I have to activate the plan before I leave the Bahamas?
  A:

  No. The plan can be activated in the Bahamas or in the United States.

• Q: Where can I use the US Data plans?
  A:

  The US data plans are only eligible for travel to the United States of America.

• Q: Is Voice and SMS included in these plan?
  A:

  No, however customers travelling to the USA receive FREE incoming calls and a low call home rate of .25c/min.

• Q: Will my data roll over?
  A:

  Yes. Once another US data plan is activated before the current plan expires, the data allowance from the existing plan will roll over into the New plan.

• Q: What is the Launch Date?
  A:

  April 20th, 2018

• Q: What will happen after all the data within my bundle is completed?
  A:

  You will be charged at "Pay-Go" rates if another US data plan is not activated. The Pay-Go rate is $0.15/Mb

• Q: Does the price include VAT?
  A:

  No, the price is not VAT inclusive.

• Q: Will I be able to check my Data balance?
  A:

  Yes, the US data balance can be checked by dialing *200# or short code *201#