Prepaid: Additional Information Frequently Asked Questions

• What is prepaid?
• What is Please call me?
• Can I check my Voicemail from any phone?
• How does Please call me work?
• Can any customer use call me?
• Is there a charge for using call me?

• Q: What is prepaid?
  A:

  A Prepaid customer pays for the usage of the network before they start to use it, i.e. once you have bought a BTC Top Up you will only need to buy and replenish Top Up cards / vouchers to remain on the network. You pay for calls as they are made, as the cost of the call is deducted from the available credit in the card.

• Q: What is Please call me?
  A:

  Call me is a service that allows you send a standard text message to another BTC customer requesting that they contact you.

• Q: Can I check my Voicemail from any phone?
  A:

  Yes you can. To access BTC voicemail from another phone, simply dial 557-0000. BTC offers free local voicemail retrieval. When roaming you can dial 1-242-557-0001 from a landline or your mobile phone to retrieve your voicemail messages. Roaming rates will apply when retrieving voice message while roaming.

• Q: How does Please call me work?
  A:

  A BTC prepaid customer sends a “Call Me” message by typing *204# mobile number# and then pressing send. The person to whom the message is directed receives a text “Please call me: your mobile number. Thank You!”

• Q: Can any customer use call me?
  A:

  This service is only available to prepaid customers. You must have less than $0.33* credit to use the Call Me service. If your balance is over this amount you will receive a message saying the service is only enabled for subscribers with a balance less than $0.33*. If customer is not a prepaid subscriber, they would get the message: “Message failed – you are not a valid CallMe subscriber”

  
  If a customer is out of airtime they can still use CallMe $0.35*. If their airtime has expired however or if their balance is above this amount this service will not work.

  *VAT excluded

• Q: Is there a charge for using call me?
  A:

  This service is free. Neither the person sending the text nor the person receiving the text is charged anything for this service. Prepaid subscribers are allowed three (3) call me message per day.