Getting Started Frequently Asked Questions

• Who can use the system?
• When can I do it?

• Q: Who can use the system?
  A:

  LNP is available to “PostPaid” (pay monthly or contract) fixed telephone customers of all network service providers in The Bahamas, as long as your number hasn’t been barred or suspended.

  As a “PostPaid” fixed telephone customer, you will be able to port your number unless your existing fixed telephone service has been barred or suspended due to non-payment of bills.

  As a “PostPaid” fixed telephone customer you receive a bill for your usage up to the time your number is switched to the new service provider. If you have not completed the minimum required term of the contract with your existing service provider, you will be required to pay the outstanding balance of monthly rentals due under contract before you can port. “PostPaid” fixed telephone services are only available if you are aged 18 years or older.

  Currently, it is not possible to port your mobile number in The Bahamas.

• Q: When can I do it?
  A:

  You will be able to use the NP process from December 2, 2013. From that date on, LNP will be available to customers wishing to move between Bahamas Telecommunications Company Limited (BTC) and Cable Bahamas (CBL).