Mobile Data Frequently Asked Questions

• I would like to have Mobile Data (Internet) on my phone as part of my postpaid plan. What do I need to do?
• How fast is 4G and what does Mbps per sector mean?

• Q: I would like to have Mobile Data (Internet) on my phone as part of my postpaid plan. What do I need to do?
  A:

  First, you would need to ensure that you have a device that is data enabled and has the frequencies and network configuration that works on BTC’s network. As smart technologies become more precise and sophisticated, we strongly recommend that you purchase your device from a BTC store or authorized dealer.

  Once you have your data enabled device, you can then choose from a stand alone data plan OR you can choose one of our plans ($59.99* +) which now has data package bundled in the package 

  To get access to the LTE network, you will need to get an LTE enabled device, a new LTE enabled SIM chip (you can keep your number), and a plan which offers LTE speeds.  (For the voice and data bundles, those are the $99.99* and the $139.99*.

  See the Data allowances now included in the Top three plans.

  *Plans do not include VAT.

  

  Do note that we have “Stand Alone” data plans for you if you do not want a top level postpaid plan or you want more data on top of that which is provided inside the plan.  Prices for these monthly plans range from $15** for 500 MB to $70** for 15 GB.    LTE plans start at $35** for 3 GB.  If you so choose, you can put together the voice and data plans that work for you.

  **VAT excluded

• Q: How fast is 4G and what does Mbps per sector mean?
  A:

  In simple terms what this means is that with a compatible smartphone, you could potentially download a high definition video within in a matter of seconds - twice the speed at which you download it now on a 2G or 3G network.

  Though the sector has the capability of delivering a certain maximum download (Mbps), customers will not realize that optimum speed because there will be other users sharing the sector and everyone is accessing different types and size of data at varying times. As such the speed on the sector is shared among those users.

  For example if there is a significant number of users accessing data within a specific location you may not experience the max download speed, but your user experience is still going to be superior to what you would have on EDGE or 2G.