Mobile APN & MMS Settings Frequently Asked Questions

Learn more about setting your APN and MMS information.

How do I input my Mobile Data and MMS settings?

 iPhone APN Settings

Android APN Settings

• Do I need to come in and get a new SIM to get the settings?
• Is there a charge to get the settings delivered to my SIM?
• So if I have a new phone, what happens?
• My iPhone/BlackBerry/Windows Phone has these settings already. Is there something I should do?
• What do these settings do?
• Why are my APN settings important? What is MMS?
• Does sending a MMS text have a cost?
• My phone didn't get the settings pushed, help!

• Q: Do I need to come in and get a new SIM to get the settings?
  A:

  No, the settings will be pushed directly to your current SIM card.  Just install them once they come to get them.

• Q: Is there a charge to get the settings delivered to my SIM?
  A:

  No, this happens for free.  We simply want to make sure you have the settings set correctly in your device.

• Q: So if I have a new phone, what happens?
  A:

  Well, any time you place your SIM card into a new device, it will ask if you want to install the APN and MMS settings.  This ensures you're always connected to the internet, and can use MMS, whenever you want.

• Q: My iPhone/BlackBerry/Windows Phone has these settings already. Is there something I should do?
  A:

  You can leave the settings as is, or install them again, however they should already be correct.

• Q: What do these settings do?
  A:

  The settings that are being pushed to you are for your APN (Access Point Name) and MMS (Multimedia Messaging Service).

• Q: Why are my APN settings important? What is MMS?
  A:

  Your APN allows you to use the internet on your mobile device (along with a mobile data package).  Your MMS allows you to send pictures, video, audio via text message, and also allows for group texting.

• Q: Does sending a MMS text have a cost?
  A:

  Yes, each text will cost $0.20 per text if it's used as a MMS text.  No worries, a normal text will still be the same price as always, $0.05.

• Q: My phone didn't get the settings pushed, help!
  A:

  No worries, just  text the word “APN” to 5100 or head to our page here to view the steps to manually install the APN settings.