Mobile APN & MMS Settings Frequently Asked Questions
Learn more about setting your APN and MMS information.
How do I input my Mobile Data and MMS settings?
iPhone APN Settings
Android APN Settings
- Do I need to come in and get a new SIM to get the settings?
- Is there a charge to get the settings delivered to my SIM?
- So if I have a new phone, what happens?
- My iPhone/BlackBerry/Windows Phone has these settings already. Is there something I should do?
- What do these settings do?
- Why are my APN settings important? What is MMS?
- Does sending a MMS text have a cost?
- My phone didn't get the settings pushed, help!
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Q: Do I need to come in and get a new SIM to get the settings?A:
No, the settings will be pushed directly to your current SIM card. Just install them once they come to get them.
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Q: Is there a charge to get the settings delivered to my SIM?A:
No, this happens for free. We simply want to make sure you have the settings set correctly in your device.
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Q: So if I have a new phone, what happens?A:
Well, any time you place your SIM card into a new device, it will ask if you want to install the APN and MMS settings. This ensures you're always connected to the internet, and can use MMS, whenever you want.
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Q: My iPhone/BlackBerry/Windows Phone has these settings already. Is there something I should do?A:
You can leave the settings as is, or install them again, however they should already be correct.
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Q: What do these settings do?A:
The settings that are being pushed to you are for your APN (Access Point Name) and MMS (Multimedia Messaging Service).
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Q: Why are my APN settings important? What is MMS?A:
Your APN allows you to use the internet on your mobile device (along with a mobile data package). Your MMS allows you to send pictures, video, audio via text message, and also allows for group texting.
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Q: Does sending a MMS text have a cost?A:
Yes, each text will cost $0.20 per text if it's used as a MMS text. No worries, a normal text will still be the same price as always, $0.05.
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Q: My phone didn't get the settings pushed, help!A:
No worries, just text the word “APN” to 5100 or head to our page here to view the steps to manually install the APN settings.