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What do I need to replace my SIM card?

You will need to visit any BTC location. Please ensure that you bring the following with you:

  • Government issued picture ID (examples included Driver’s License or Passport),
  • $10 to replace your Sim (if you are a 4G customer this may be waived please review XXX).

Please note: if you are a Prepaid customer who has not previously registered their number, you will be required to provide 5 – 7 unique numbers that you dialed as a form of verification.

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