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Voicemail Activation and Deactivation Instructions While Roaming

The short codes listed below control the activation and deactivation of the voicemail feature while roaming. The features can be executed from the handset and managed by the cell phone user.

The voicemail mail deposits are controlled by three individual features as described below:

Call Forward Busy (CFB) - Calls are diverted to voicemail if the user's phone is busy

Call Forward Not Reachable (CFNRC) - Calls are diverted to voicemail if the user's phone is out of signal range

Call Forward No Reply (CFNRY) - Calls are diverted to voicemail if calls are not answered

These three individual options control access to the voicemail platform and must all be executed for the voicemail feature to be deactivated. Failing to execute all options will result in customers receiving a voicemail and incurring chargers while roaming.

Steps for Activating Voicemail While Roaming

From your handset press:

*67# -- Activate CALLFORWARD on busy (CFB)
*62# -- Activate CALLFORWARD on not reachable (CFNRC)
*61# -- Activate CALLFORWARD on no answer (CFNRY)

Steps for Deactivating Voicemail While Roaming

From your handset press:

#67# -- Deactivate CALLFORWARD on busy (CFB)
#62# -- Deactivate CALLFORWARD on not reachable (CFNRC)
#61# -- Deactivate CALLFORWARD on no answer (CFNRY)

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