I am unable to receive calls.

Ensure that your device is not set to block calls, do this by:

• Go to setting > select device or call setting > turn off Blocking mode.

If additional assistance is needed contact us at 225-5282, come in store, email us at customerservice@btcbahamas.com, contact us on Facebook (facebook.com/mybtc), or Twitter (@BTCHelp) for assistance in this regard.