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How do I change the name on my BTC account?

In order to change the name on an account you are required to bring the following into a retail location.

Either:

Both people must come into the retail store with a Government issued identification:

  • Passport
  • National Insurance Number
  • Driver's License
  • Certificate of Identification
  • Voters Card

Or:

If both persons cannot come into the retail store, one of the individuals must come into a locations with a letter of authorization, along with identification for both individuals:

  • Passport
  • National Insurance Number
  • Driver's License
  • Certificate of Identification
  • Voters Card
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