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September 3rd, 2019 at 12Noon EST

BTC Service Update: Mobile Voice Services

BTC’s Local Network Response and Recovery Center (LNRRC) has provided the following updates relative to Hurricane Dorian.

Mobile Services:

Please note that we are experiencing issues with mobile voice services. Our teams are working to restore the service as soon as possible. Mobile data services are operational in all areas except Abaco and Grand Bahama.

Network Monitoring and Assessments:

We are continuing to monitor our networks and we will provide updates as they are available. Our team is currently organizing air transport for our initial assessment teams following the “all-clear” for Abaco and Grand Bahama. Following that, we will be able to provide an update on the severity of the damage to our networks.

We continue to implore residents stay away from all downed lines.  Please continue to contact the LNRRC at242-225-5282 or 242-225-1202to report any emergencies.

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