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September 4th, 2019 at 2:00PM EST

BTC Service Update: BTC Services Restored

BTC’s Local Network Response and Recovery Center (LNRRC) has provided the following updates relative to Hurricane Dorian.

Mobile voice calls are not completing from BTC mobile to other operators.

New Providence:

Landline services have been restored to the following areas:

  • Millennium Gardens
  • Love Beach
  • Seabreeze Lane

Mobile voice calls have been fully restored to all customers excluding:


Perpall Tract


Yamacraw Estates

Grand Bahama:

Mobile voice services are available in the following areas:

  • Lucaya Hotel
  • Eight Might Rock
  • Our Lucaya
  • West End
  • Taino Beach
  • Freeport

With the exception of the Lucaya, West End and Eight Mile Rock areas all other landline services are inoperable on the island.

Mobile Free Voice & Data Services:

All active prepaid mobile customers will receive free voice and data services beginning today and ending Sunday 12AM, (excluding international calls). Customers that are able to access the mobile network will be able to make voice calls freely to loved ones and friends or use data to mark themselves safe on Facebook.

We continue to implore residents stay away from all downed lines. Please continue to contact the LNRRC at242-225-5282 or 242-225-1202to report any emergencies.

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