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September 1st, 2019 at 5:30PM EST

BTC Service Update: Fixed Line Services Restored

Reports coming into the BTC’s Local Network Response and Recovery Center (LNRRC) indicate that heavy winds associated with Hurricane Dorian is caused intermittent issues with calls from mobile to fixed and fixed to mobile. Our technical teams acted quickly and were able to resolve this problem.

In Abaco, an island-wide power outage has impacted our landline, mobile and broadband services. However, our mobile service in Sandy Point is still operational.

BTC is in contact with its technical staff in the area to assess the situation and if it is at all possible to restore service without placing employees at risk, then this will be done.

We continue to encourage residents stay away from all downed lines.  Please continue to contact the LNRRC at242-225-5282 or 242-225-1202to report any emergencies.

BTC’s Director of Technology Operations, Andre Foster, is leading the LNRRC and will be available for official interviews when requested.


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